Meet Gordon Lucas, head of product and partner at FivePoint Payments. Gordon brings a unique skillset that marries technology and business to FivePoint Payments, as he wears several hats managing the technology team and contributing to business operations. In the following Q&A, we chat with this Jack of all trades about how he got started in this field, what he’s most looking forward to in the year ahead and what his “real” name is.
Q: What does a day at FivePoint Payments look like for you?
A: Every day is a little different. As Head of Product, I sit between business operations and the tech side. My specialty is bridging that gap. I can talk the talk with our developers and discuss how we’re building software and translate that to and from business terms. I work really closely with our technical team and hand in hand with our Head of Technology to bridge our business growth with technical goals and what we’re trying to build from a product level. We meet first thing in the morning to review what we’re working on and any impediments I can help with. We’re in constant conversation with each other through phone or chat. Then, from there, sometimes I’m doing testing, training for customers or several “go lives” for customers.
As one of the owners, I am involved in many other aspects of the company. Some days, I’m more sales-oriented, meeting in person or doing phone calls for sales. Other days, I’m focused on hiring, contracts, reporting/projections, making financial decisions or working with our board on the company’s strategic decisions and roadmap.
Q: What’s your professional background, and how did you get started in this field?
A: I have a technical business background. I graduated from UGA’s Terry College of Business with a Management Information Systems degree. I took both computer science classes, such as coding, as well as traditional business classes in accounting, marketing, finance, etc. After school, I worked at Ernst and Young doing IT consulting. After a few years at Ernst, I helped launch FivePoint Payments from day one. I’ve been around government technology since high school, as I interned with my dad’s company FivePoint Solutions during summers.
Q: Where are you from originally and where are you now?
A: I was born in Columbia, South Carolina. I went to college in Athens, Georgia, then moved to Atlanta in 2014. I moved to Tampa at the end of 2017, and work remotely from here.
Q: What do you love most about your job?
A: I like that every day is different. It’s not a punch-a-card kind of job. It’s flexible and I get to be involved in a lot of things that I wouldn’t necessarily be able to do in a traditional job. I also really like the people I work with; we have a good team, which is really important.
Q: What do you like to do when you’re not working?
A: I play a lot of tennis and do a ton of fishing. I like all kinds of fishing, from deep sea/offshore to inshore along the intercoastal waterways. My wife and I have a 10-month-old baby girl, Maria, so there used to be a lot more tennis and fishing!
Q: What are you most looking forward to in the year ahead?
A: I look forward to the current health crisis ending. That aside, I’m also looking forward to seeing how we can grow the company and continue to build an organization that builds careers for awesome people. We started with just two people, and now we’re hiring more and more. It’s cool to see our little work family expand and support people in their careers.
Q: What’s a fun fact about you that people wouldn’t know?
A: My first name is Cicero and I’m the 5th Cicero in my family, so Cicero V. Gordon is my middle name. My parents called me “Ro” for a few weeks after I was born until Gordon stuck.
Q: Is there anything else you’d like to share about FPP?
A: A lot of people ask me where the name FivePoint came from. Our sister company based in Columbia, South Carolina, is called FivePoint Solutions. There is a popular area in downtown Columbia called Five Points, which was the original inspiration and it is also related to the five points that make up the Sheriff’s star since they do a lot of work with law enforcement. When we formed FivePoint Payments, we decided to keep the name, and today, the five points symbolize our five value points, which are efficiency, relationships, integrity, innovation and passion.
Find out about our new contactless, point-of-sale solution for government agencies, FivePoint Accept, here.